Online Banking

MidAmerica National Bank's Online Banking service provides you with the tools to take control of your money and to simplify how you manage your finances.

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What is Online Banking?
Online Banking is a service that allows you access to your MidAmerica National Bank accounts through a secure website. With Online Banking you can:
  • View your checking and savings account transactions, statements, available balances, loan balances and much more.
  • Make transfers between accounts, including making loan payments.
  • View and print the front and back of your checks for research and legal proof of payment.
  • Pay anyone from the comfort of your computer with Online Bill Pay.

Can I see Online Banking before signing up?
Absolutely! Simply stop by and get a one-on-one demonstration of Online Banking at one of our main banking locations in Canton (100 W. Elm Street) and Macomb (130 N. Side Square).

How do I sign up for Online Banking?

To self-enroll in Online Banking, click on "New User Signup" in the upper right corner of the MNB website.

  1. Complete the required fields in the self-enrollment form.
  2. Answer the four verification questions.
  3. Create a username and one-time security code.
  4. Close your browser.
  5. Check your email for the invitation to log in.
  6. Click on the link in your invitation email to log in for the first time. 
Call our Customer Service Department during banking hours at 1-877-647-5050 if you have any questions.

Which accounts can I access with Online Banking?
  • Checking Accounts
  • Savings Accounts
  • Money Market Accounts
  • NOW Accounts
  • Certificates of Deposit
  • Individual Retirement Accounts
  • Mortgages
  • Consumer Loans
  • Commercial Loans
  • Lines of Credit
  • Cash Reserve Accounts 

Which web browser should I use?
In order to ensure the best possible Online Banking experience, be sure you are using the most up-to-date versions of these browsers: Microsoft Internet Explorer; Mozilla Firefox, Google Chrome or Safari. Your browser will need both JavaScript and cookies enabled to access and operate within the site.

What about security?
Security is very important to MidAmerica National Bank. Customer information is held behind secure gateways and firewalls. When viewing your information you will be able to see it behind the latest SSL technology. Information is also sent to us in encryption. Security is a customer's responsibility as well. It is important that you trust your Internet access device (this means that you only open trusted e-mails and that you keep your anti-virus software updated). Do not share your password with anyone.

How does MidAmerica National Bank protect my information?
To safeguard all financial and personal information, MidAmerica National Bank's Online Banking:
  • Requires a User Name & Password
  • Uses Login Security authentication
  • Uses secure SSl encryption for all Online Banking sessions
  • Retains all account data in secure bank systems
  • Ensures that email received by the bank is seen by authorized employees of MidAmerica National Bank
  • Uses systems that protect all financial and personal information and are anchored by industry standard security features


What is Login Security?

Login Security is an online security feature that provides an additional layer of protection from fraud and identity theft by preventing unauthorized access to your secure financial information. It allows us to recognize you as the true owner of your account by recognizing not only your login information but also your computer. If we don't recognize your computer, you will be requested to receive a new verification code sent to you via text, voice call or email in order to authenticate yourself. You can select to remember your device upon logging in so that we recognize your device the next time you log in and not require you to complete this step again.


What about my privacy?
Privacy is very important to MidAmerica National Bank. We collect, retain and use individual customer information only when we reasonably believe it would be useful, and allowable by law, to administer to your business needs in providing products, services and other opportunities to our customers. For more information please see our Privacy Policy .

Is there any way someone could access my account information by having Internet access?
No, the information is secured and you will have your own password. You have to enter the password each time you sign on.

How do I change my password?
Log in to Online Banking, go to "Settings", click on "Security" and click on the "Password" tab. You will be able to change your password by entering your current password followed by your new password in the spaces provided. Your Password must have at least 8 characters including a number, an uppercase letter, a lowercase letter and a special character. Click "Submit" to save your changes.


What if I forget my password?
If you forget your password, click on "Forgot Password" in the upper right corner of the MNB website, or you can also click here. If you continue to have problems, contact our Customer Service Department at 1-877-647-5050.


Can I export my transaction information?
Yes, you may export account transaction information into Microsoft Excel, Microsoft Money, Quicken and Quickbooks. Click here to view conversion information.

What transfers can I make?
You can transfer funds to or from eligible MidAmerica National Bank accounts you own and to external accounts (for an additional fee).

Can I use Online Banking with my smartphone or tablet?
You can use your mobile device's internet browser to access Online Banking and you can download the MNB mobile app for fast and secure access (click here for more information).


Bill Pay

How do I sign up for Bill Pay?
In order to enroll in Bill Pay, you must first have Online Banking with MidAmerica National Bank. Once you have established Online Banking, signing up for Bill Pay is as easy as logging in with your username and password and clicking on "Bill Pay" at the top of the screen! 

Can I see Bill Pay before signing up?
Absolutely! Simply stop by and get a one-on-one demonstration of Bill Pay at one of our main banking locations in Canton (100 W. Elm Street) and Macomb (130 N. Side Square).

How does Bill Pay work?
Through our secure website, you authorize our third party bill pay processor to electronically debit your checking account the day you selected the payment to be processed and forward the payment amount to the payee. The payment will be sent electronically or by check. If sent electronically, the payment may take up to three business days to be paid. If sent by check, the payment may take up to five business days to reach the payee. With Bill Pay, you can also download payments to Quicken®, MS Money® and text or CSV format. Previously downloaded payments are marked online to avoid duplication. 

Who can I pay with Bill Pay?
You can make a payment to any individual, business or merchant with a United States address.

How long do you store my payment history?
The last 24 months of payment history is available through Bill Pay.


eStatements

Receive your monthly statements through Online Banking!

  • Fast: Instant email notification of statement availability; no need to wait for postal mail
  • Convenient: View, download or print your statements online at your convenience
  • Easy: eStatements look exactly like paper statements
  • Safe: Added protection against identity theft by eliminating paper statements
  • Green: Remove clutter and storage issues associated with saving paper statements
To find out more about eStatements, please read the frequently asked questions below.

What is an eStatement?
An eStatement is an electronic version of your regular paper bank statement.

How do eStatements work?
You'll receive an email that notifies you when your eStatement is available. At your convenience, log in to Online Banking to view, download or print your eStatement.

Are eStatements secure?
Security is one of the many benefits of eStatements. Only you can access your statements through the security of Online Banking. eStatements also eliminate the possibility of statements being lost or falling into the wrong hands.

How do I sign up for eStatements?
It's easy! Simply log in to Online Banking and click on the account you want to enroll in eStatements. Once you are in that account, click on "Statements" tab, read the disclosure and click "Accept," then enter your name and email address and click "Sign Up."
Call our Customer Service Department during banking hours at 1-877-647-5050 if you have any questions.

May I receive eStatements for all my accounts?
You may receive eStatements with Personal & Business Checking, Personal & Business Savings, Money Market and NOW Accounts.

Will my eStatement look the same as my paper statement?
Yes, our eStatements look the same as our paper statements.


What if I would like to receive paper statements along with eStatements?
There is not an option to receive paper statements and eStatements simultaneously.

How do I view my eStatement once I receive my notification email?
To view your eStatement, log into Online Banking, select the account you wish to view, then click on the "Statements" tab. Choose the monthly eStatement you would like to view, then you may view, print or download the eStatement.

When will I receive my eStatement notification?
One of the many benefits of eStatements is receiving your bank statements faster than waiting for mail delivery! As soon as your eStatement is ready each month, you will be notified via email.

What if my email address changes?
You are responsible for notifying MidAmerica National Bank of any email address changes. To change your email address, log in to Online Banking, go to "Settings", click on "Security" and click on the "Contact Info" tab. Enter your current password then the new email address you'd like us to have on file. Click "Submit" to save your changes.

How long are my eStatements stored online?
Up to twelve months of eStatements can be accessed through Online Banking. 

Can I view check images?
Yes, you may view check images online. If you have MidAmerica Classic Checking or MidAmerica M-Club Checking, your check images will appear on your statement. If you have MidAmerica eChecking or MidAmerica M-Club eChecking, you can click on the individual check numbers on the account history page in Online Banking to view check images. 

What should I do if I need copies of statements or cancelled checks from before I enrolled for eStatements? 
Call a Customer Service Representative at 1-877-647-5050… we'll be happy to help you (charges may apply). 

Can I cancel eStatements and go back to paper statements?
MidAmerica Classic Checking, Business Checking and Savings Accounts can cancel eStatements and go back to receiving paper statements at any time. However, if you are a MidAmerica eChecking or MidAmerica M-Club eChecking account holder, you are required to receive eStatements. 

Can my eStatement notification be sent to more than one email address?
We can send notifications to up to three different email addresses.

Do I need any special software to view my eStatements?
Your eStatements are available in PDF format. Access to your eStatements is available on any computer with Internet access and Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, click here for a free download .

How will I receive year-end tax statements?
If a year-end tax statement is required for your account, it will be sent through U.S. Postal Mail.