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General Frequently Asked Questions

General FAQs

What are the current rates on products offered by MNB?

You can find Deposit Interest Rates for NOW Checking Accounts, Health Savings Accounts, Savings Accounts, Money Market Accounts and CDs on our Deposit Interest Rates web page. You can find Automobile Loan Rates online on our Loan Interest Rates web page. Call us toll free at 877-647-5050 or stop by your nearest MNB banking center to obtain other loan interest rates. 

How can I obtain a free copy of my credit report?

The Fair Credit Reporting Act permits consumers to request a free copy of their credit report once every 12 months from each of the three major credit reporting agencies (Equifax, Experian, Trans Union) and ensures the right to dispute inaccuracies without cost. 

You can order a free credit report at: 
Phone: 877-322-8228 

What if I find errors or incomplete information in my credit report?

You can dispute errors on your credit report by contacting the lender directly with the contact information listed on your credit report. You can also contact the credit reporting agencies: 

Experian ( ) 
Trans Union ( )
Equifax ( ) 

How do I contact MNB with a question about my account?

To contact MidAmerica National Bank, please complete the form on the Contact Us page of our website or call toll-free during business hours at 877-647-5050.

Where can I find my account and routing number?

At the bottom of a personal check, you will see three groups of numbers. From left to right, the first group is the nine-digit routing number, the second is your account number and the third is your check number. 

blank check with routing and account numbers

On MNB business checks, the routing number and account number are switched. If you have any questions about your account and routing number, call us toll-free at 877-647-5050. 

Can I reorder checks online?

Yes, ordering checks online from Harland Clarke, our preferred provider, is as safe and secure as ordering them in person or over the phone. The site is Verisign secure and TruSecure certified, so your transactions and account information are safe and completely confidential. If you prefer, you may also call us at 877-647-5050 or stop in any MNB banking center to reorder checks.

M-Club members: To reorder checks, call us at 877-647-5050 or stop in any MNB banking center so we can apply your M-Club discount! 

How can I report a lost or stolen debit card?

Click here to learn about Debit Card On/Off, a feature available to Online and Mobile Banking users.  For information regarding a lost or stolen ATM or debit card, please call 877-647-5050.

What is your 24-hour Telephone Banking service number?

To use our Bank-by-Phone service, please call 877-472-9291.

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